Customer Relationship Management is one of the key processes of every company. Customer relationship management is about more than technology – it’s about customers. Our CRM implementations free managers, salespeople, and customer service employees from time-consuming processes and empowers them with the information they need to focus on selling effectively and delivering quality service – the business of building profitable customer relationships.

Since many years Spider Network AG provides implementation services for CRM Solutions based on Microsoft Dynamics CRM, such as customization, development of Plug-Ins, development of Interfaces to other systems and implementation of reports. We also provide mind setting, training and envisioning for the potential of CRM.